[Fixed] Latest Windows Update Blocks Internet Access for Some
Microsoft continues to struggle to update (patch) Windows
10 without causing problems for some users.
(Remember the problem back in Octobers, which put many PCs into a never
ending reboot cycle?) Some Windows 10
users are experiencing difficulty connecting to the internet after installing this
month's patch. (I have also seen reports of some Windows 7 users having this
problem.) I am working with one customer
now that has been affected by this problem.
The update causing the issue seems to be KB3201845, which
includes 11 bug fixes. (In Windows 10
and now also Windows 7, Microsoft releases one patch integrating a lot of fixes
each month instead of the prior methodology of releasing individual patches for
each bug fix. So, it is difficult to block
installation of a patch that causes severe problems.)
Microsoft's advice as a first step is to restart your
PC. The problem is that the PC is
getting an Automatic Private IP Addressing (APIPA) address (169.254.0.1 through
169.254.255.254) and such a private IP address cannot access the Internet by
definition. Restarting your PC should
cause the PC to attempt to get a new IP address. If restarting does not get a new non-APIPA address,
you can manually force your PC to try to get a new IP address by doing the
Open a command prompt by holding down the Windows key and
typing s (Win+s).
Type CMD and press the Enter key.
In the command prompt type ipconfig /release and press
Type ipconfig /renew and press Enter
Now try to go online to see if your connection is
Type ipconfig /flushdns and press Enter.
Try to go online to see if your connection is working.
But if that doesn't work, then Microsoft is advising users to "visit our
website" for further help. That's a
difficult ask if your machine is offline.
Once you are back online, install the update to the
broken update. Microsoft released the
patch KB3206632 to fix the broken update KB3201845. I downloaded it to a flash drive and am
taking it to my customer that cannot get online. That is easier said than done because
Microsoft no longer includes links to directly download the patch files in
their KB articles and you instead have to instead download from the Microsoft
Catalog. But the patch would not
download from the Microsoft Catalog using Microsoft Internet Explorer 11 on
Windows 10. I instead had to use
Firefox. How ironic is that?
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