Privacy Policy
Your privacy is important to
us
IT Professional Services (ITPS) recognizes the
importance of protecting the
privacy of information provided to us. Accordingly, we strive for
compliance with all federal and state privacy laws and follow industry
best practices in order to best serve our community. The
following guidelines have been created to demonstrate our commitment to
privacy.
What information from or about you we collect
When you visit the IT Professional Services website, we
passively collect your IP address and standard web log information,
such as your browser type and the pages you accessed on our website.
You can view most of the ITPS web pages without
disclosing any
personal information.
If you voluntary complete a form requesting that we
contact you,
we directly collect the following types of information from you: your
name, address, telephone number, e-mail address, and other similar
information.
If you volunrary subscribe to a mailing list, we collect
the
following types of information from you: your name, address, telephone
number, e-mail address, and other similar information.
If you use our online support services, we may require
you to provide additional information we can use to verify your
identity and collect information about the support services that you
request.
We will not require you to disclose more information
than is reasonably necessary to provide services to our customers.
Finally, we may collect additional information from or
about you in other ways not specifically described here.
How do we protect children's privacy
This site is not intended for use by children under the
age of
13 and no part of our web site is designed to attract anyone under age
13. We do not knowingly collect personally-identifiable
information from children under the age of 13. Please do not
communicate with or contact us if you are under age 13.
Links to other websites
You should be aware that when you are on the site, you
could be
directed to other sites beyond our control. These other Websites
independently collect data or solicit personal information and may or
may not have their own published privacy policies. If you visit a
Website that is linked to our site, you should carefully review that
site's privacy policy before providing any personal information.
How we protect and store personal information
We store and process your personal information on our
computers in the United States, and we protect it by maintaining
physical,
electronic, and procedural safeguards. We use computer safeguards
such
as firewalls, we enforce physical access controls to our buildings and
files, and we authorize access to personal information only for those
employees who require it to fulfill their job responsibilities.
How we use the personalinformation we collect>
We use the information collected on this site only to:
- provide the services and customer support you request
- collect fees
- troubleshoot problem
- improve our services
- send you targeted marketing, service update notices,
and promotional offers based on your communication preference
How we share personal information with other parties
We may share your personal information with:
- Service providers under contract who help
with parts
of our business operations (such as, technology services, bill
collection, marketing). Our contracts dictate that these service
providers only use your information in connection with the services
they perform for us and not for their own benefit.
- Credit bureaus to report outstanding negative
balance
accounts, as allowed by law.
- Companies that we plan to merge with or be
acquired
by. (Should such a combination occur, we will require that the new
combined entity follow this privacy policy with respect to your
personal information.)
- Law enforcement, government officials, or
other third
parties when:
- we are compelled to do so by a subpoena,
court
order or similar legal procedure
- we need to do so to comply with law
- we believe in good faith that the disclosure of
personal information is necessary to prevent physical harm or financial
loss, or to report suspected illegal activity.
- Other third parties with your consent or
direction to do so.
We will not sell or rent any of your personal
information to third parties in the normal course of doing business and
only shares your personal information with third parties as described
in this policy.
How you can review your personal informaction
Upon request, we will provide an individual with
identifying information that we have collected about them (provided
that they have given proof of identity). This information can be
requested by sending us an e-mail through the contact
us page or writing to us at the address on the contact us page.
If you are a California resident, California
Civil Code Section 1798.83
permits you to request and obtain from us once a year, free of charge,
information about the personal information (if any) we disclosed to
third parties for direct marketing purposes in the preceding calendar
year. If applicable, this information would include a list of the
categories of personal information that was shared and the names and
addresses of all third parties with which we shared information in the
immediately preceding calendar year. If you do not want your name
and contact information to be shared with any company or organization,
you may notify us at any time by sending us an e-mail
through the contact us page or writing to
us at the address on the contact us page.
How your personal informaction can be
corrected/updated
Upon request, we offer individuals the ability
to have
inaccuracies corrected within their contact information. This
information can be corrected by sending us an e-mail through the contact us page or writing to us at the
address on the contact us page.
If you would like to discontinue communication from
ITPS, send us an e-mail through the contact us
page or write to us at the
address on the contact us page.
How policy changes will be communicated
ITPS may change this policy from time to
time. If
our information practices change, we will immediately
post any adjustments to our policy on this website. This will
serve as
your notification of these changes. If you are concerned about how your
information is used, bookmark this page and check back periodically.
How to address concerns over misuse of personal
information
If you have any questions about this Privacy
Policy, the
practices of this Site, or if you feel that this site is not following
its stated
information policy, please contact us by sending us an e-mail through
the contact us page or writing to us at
address the on the contact us page.
Policy Updated
This policy was last updated on December 9, 2012 by
adding the following sections:
- Your privacy is important to us
- How do we protect children's privacy
- Links to other websites
- How you can review your personal informaction
- How your personal informaction can be
corrected/updated
- How policy changes will be communicated
- How to address concerns over misuse of personal
information
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